Overview

This Refund Policy outlines the circumstances under which refunds are evaluated and issued. We aim for fairness while maintaining service quality and operational standards.

Refund Circumstances

Refunds may be approved for billing inaccuracies, duplicate payments, or verified service disruptions due to technical issues. Other requests are reviewed individually for fairness.

Non-Refundable Instances

Some services, digital products, or completed work may be non-refundable after completion. We recommend reviewing descriptions before purchase.

Refund Request Process

To request a refund, submit written details including transaction information and a description of the issue. We will review and respond within a reasonable time frame. Approved refunds are processed via the original payment method.

Partial or Conditional Refunds

Partial refunds may be offered for incomplete or undelivered services. Conditional refunds are assessed on a case-by-case basis.

Resolving Issues

In the event of disagreements, we encourage open communication supported by supporting documents to reach an equitable resolution.

Refund Processing Schedule

Approved refunds typically take 5–10 business days to process. Delays may occur based on financial institutions.

Limitations and Exceptions

Refunds are not provided for service misuse, fraudulent activity, or breaches of Terms. Decisions are final when notified.

Shipping Policy

Overview